Shipping Policy

We do our best to ship your in stock items within 24 hours, Monday through Friday. If an item is out of stock, we will contact you via email and let you know what to expect. Orders received after 5:00pm eastern time on Friday may not be processed until Monday. We do not ship on Saturday or Sunday; Saturday delivery may be arranged, subject to availability (please call or email to request).

If your order has special needs or you have a specific request regarding shipping, please indicate in the comments section of the form, or drop us an e-mail. We will do our best to accommodate you.

Outside United States - International Orders We are unable to fulfill International Orders via the web store. If you would like to place an International order, please email us with with specific details of your order and your delivery address. We will respond to your email within 5 business days with shipping options and costs.

If you prefer, we are also happy to accept your order by phone at 800-755-7226, fax at 630-566-2392, or email.

Pricing Policy

While every effort is made to ensure the accuracy of our product and freight pricing information within this website, we reserve the right to make corrections if an error does occur. In such an instance, you will be contacted by one of our representatives.

Guarantee

We hope you will enjoy your purchases. Should you choose to exchange or return any item, please see our Return Policy and submit your RMA request. You may also call in and speak to any representative about your purchase.

Privacy Policy

We make every effort to protect your personal information. We do not trade, rent, or sell e-mail addresses, postal addresses or telephone numbers to any other parties. Please review our Privacy Policy in detail for any questions you may have.

Thank you!

We appreciate your choice to shop with ScanOnline!