We're Here to Help with Any Equipment Issues

Should you experience any issues with equipment from ScanOnline, please contact our technical support at:

704-983-1495 ext 208.

If you have a support contract with us, send an email to: aherlocker@scanonline.com.

Please include in your email the following information about your equipment:

  1. Model number
  2. Serial number
  3. Problem description
  4. Return shipping address

Your contract information will be verified and an RMA emailed back to you.