ScanOnline One Solution:
Hardware & Comprehensive Support as-a-Service
Data collection solutions within supply chain facilities are critical to maintaining the continuity of all operations. Today, warehouse, logistics, and manufacturing performance is supported by integrated technology ecosystems, composed in part with rugged mobile devices, barcode systems, RFID solutions, label printers, and a network infrastructure that connects it all. Not to mention, workforce software.
Given the importance, managing and supporting these tools requires not only the real-time assistance of an industry-specific service provider for maintenance but without any limitations due to inflexible service agreements or “one-off requests” that become expensive over time.
The ScanOnline One Solution is an “as-a-service” model for procuring one or multiple technology solutions, which aligns hardware with all of our professional and managed services together, under a flexible contract, billed at a fixed monthly rate. The ScanOnline One Solution is a customer-centric plan that prioritizes a comprehensive, proactive approach to monitoring the current status of hardware and the management of the entire lifecycle of products placed under our watch.
The ScanOnline One Solution: Hardware & Support… as-a-Service.
Data collection solutions within supply chain facilities are critical to maintaining the continuity of all operations. Today, warehouse, logistics, and manufacturing performance is supported by integrated technology ecosystems, composed in part with rugged mobile devices, barcode systems, RFID solutions, label printers, and a network infrastructure that connects it all. Not to mention, workforce software.
Given the importance, managing and supporting these tools requires not only the real-time assistance of an industry-specific service provider for maintenance but without any limitations due to inflexible service agreements or “one-off requests” that become expensive over time.
The ScanOnline One Solution is an “as-a-service” model for procuring one or multiple technology solutions, which aligns hardware with all of our professional and managed services together, under a flexible contract, billed at a fixed monthly rate. The ScanOnline One Solution is a customer-centric plan that prioritizes a comprehensive, proactive approach to monitoring the current status of hardware and the management of the entire lifecycle of products placed under our watch.
What’s Included? One Solution At-A-Glance:
Hardware as a Service: New & Refurbished Options, with Flexible Financing for One Operational Cost
- Rugged Handheld Devices & Tablets
- Enterprise Network Infrastructure
- Scanning Solutions – Barcode, RFID, & More
- Workforce Software
- Mobile Device Management Platforms (MDM)
- Label Printing Hardware & Supplies
Installation as a Service: From Consultation to Completion – ScanOnline’s Installation Team at Your Side
- Consultation & Strategy
- Project Management Team & Scope of Work
- Staging & Installation
- Configuration & Asset Labeling
- Deployment & Final Integrity Testing
- Post Installation Support
Maintenance as a Service: Comprehensive Hardware and Software Lifecycle Management Under One Roof
- Proactive Support, from 8hrs by 5days to 24/7/365
- System Updates
- Network & Mobile Device Post-Deployment Configurations
- Critical Security Patches
- Optimization Services via Add-Ons
MSG as a Service: Support Early, On-Schedule and On-Demand, with our Managed Services Group
- Real-Time Hardware and Software Monitoring
- Real-Time Inventory Management
- Network Performance & User Monitoring
- Rogue Device & Intrusion Management
- Full Service Repair or Flat Rate Repair Depot
- Spare Pool Services
Why As-A-Service vs One-Off Projects?
- Flexible Financial Arrangements – one monthly price, one solution always
- Time Management Benefits – Let ScanOnline shoulder the load of your servicing needs and take back the day
- More Effective Consulting – ScanOnline takes the lead on trends and topics your organization can evaluate then decide to apply
- Road Maps You Can Trust – A closer partnership keeps ScanOnline more connected to your actual business as it operates, which helps technicians fix issues faster and gives solutions architects a better understanding of how to optimize systems
- Bridge Your Tech Gaps – Get to where you want to be ultimately, in contrast to today; work with legacy tech while adding new hardware and other solutions into the fold
- Operational Costs vs Capital Expense – Don’t worry about “padding” your technology budget for unforeseen expenses or new projects of your choosing
- No Surprises – Know your per unit cost monthly
- Proactive vs Reactive – ScanOnline stays abreast on your current product and services statuses, while being prepared for the worst through repair and process management services
- Dedicated Support – The Managed Services Group is at your fingertips, no matter what your operating hours look like
